Frequently Asked Questions

What does Canyon Cannabis offer?

Canyon Cannabis offers customers access to high quality cannabis from a variety of Canadian licensed cannabis producers. We maintain a variety of stock but offer customers an in-person experience where they can learn, customize and purchase cannabis through our experience budtenders and customer service teams.

Are you open during the Covid-19 outbreak?

Yes, we are still open at this unprecedented time, as the Ontario Government has deemed Cannabis essential. To maintain the safey of our employees and customers, we are only offering curbside pick up at this time. To learn more about the measures we are taking to protect our communities during Covid-19, please click here for more information.

Where are Canyon Cannabis stores located?

We have stores throughout Toronto and the GTA, check out our locations page for further details, new store openings and store specific menus.

How do I go to get in touch with customer service?

Our customer service team is ready and available to help you! By phone, please call 416-303-9333 during store hours. You may also submit an email to us at or submit a message through our website 

Do you offer delivery?

No, at this moment we do not offer deliver.

Where do I pick up my order?

After you order online, you will receive a text that your order is ready. Please head to our location that you specified for pick up. Ensure that you bring your ID and credit card used to make the purchase. Go to the designated pick-up area and wait for your turn to receive your order. To pick up your order the budtender will need your confirmation number, ID, and credit card.

What are your Store Hours?

Store hours may vary, please click here to view all our store hours.

Do you accept returns?

We do not accept returns on any of our cannabis related products. 

What should I do if I have an issue with an order after curbside pick up?

If you have any issues with your order please contact us at 416-303-9333.

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